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 Who is Dr. Lallas? Are these custom orthotics? Why should I buy these? They look too hard. Will they fit into most of my shoes? How long will they last? What about the gel inserts I always see? What about magnets? Are there any guarantees that these will heal me? Do you keep my information private? What happens if they do not work? There are so many products, how do I know which is best? How can I find out more about foot health and orthotics? How do you ship the items? Do you charge sales tax Do you bill insurance companies? Can I return them? Who is Dr. Lallas? Peter
Lallas DPM is Northwest native. He received
his undergraduate degree, a Bachelor of Science
in Psychology, at the University of Washington.
He then earned his Doctorate of Podiatric Medicine
(DPM) at the California College of Podiatric
Medicine (CCPM), San Francisco, California. Residency
training
was also in San Francisco, through CCPM and Kaiser
Permanente. He is Board Certified by the American
Board of Podiatric Surgery, a Diplomate of the
American College of Foot and Ankle Surgeons,
and a member
of the Washington State Podiatric Medical Association
and the American Podiatric Medical Association.
Dr. Lallas' practice is broad, treating both
adults and children ranging from biomechanical
problems requiring orthotics to reconstructive
surgery. His emphasis is maintaining mobility and
restoring
function
so you may achieve a healthy and active lifestyle.
Are these custom orthotics?No. You cannot get true custom foot orthotics over the internet; you would need to visit your local podiatrist. Superfeet™ composite orthotics are the closest you can get to custom devices. Many of my patients have not needed to use my custom orthotics because the Superfeet versions are so effective. Superfeet composites have been developed over 25 years with 40 patents by Superfeet's sister company Northwest Podiatric Laboratory, one the premier custom orthotic labs in the United States.Why should I buy these?Because they work. Being a board-certified podiatrist with a full time practice, I have seen all sorts of products and tried many myself. They work because of their design. They are designed by podiatrists and have been in use for 25 years.They look too hard.They are designed to be supportive, not soft and mushy like most insoles. The deep heel cup keeps your natural fat pad under the heel for maximum shock absorption. They actually do it better than the soft gel insoles. Your feet need firm but comfortable support to function properly.Will they fit into most of my shoes?At 1.5 mm thick you cannot find a thinner device. If ordered with padding, it increases thickness slightly, but you have a selection to choose from. Any orthotic performs best in a lace up shoe, but the Superfeet composite family will fit in virtually any shoe. The Dressette device are for shoes with heel height between 2 and 4 inches.How long will they last?The orthotic itself — the firm composite material — can last several years. It is dependent on many factors such as the person's weight, activity level, and quality of shoe. The padded top cover, if ordered, may begin to show signs of wear sooner. One thing is certain: they will last many times longer than a soft mushy device.What about the gel inserts I always see?These gel inserts do not support the foot and arch, and therefore don't take tension off the plantar fascia. There is always some new gel or soft insert being sold. When their feet hurt most people think "I need something soft." Once they have tried one those insoles or heel pads and see that it does not work, they usually end up in a podiatrist's office like mine.What about magnets?Magnets have not been proven to heal plantar fasciitis or any other type foot pain. They provide no support to the arch and heel. No matter what your neighbor or co-worker says they did for them, I do not recommend them.Are there any guarantees that these will heal me?I can make no guarantees that these will heal you. This is simply a fact of medicine. Everyone responds differently and one never knows what to expect. I can say very few of my patients return these orthotics. However, if you think you need a different size, or would like to change the style, see our return policy.What happens if they do not work?You should see your podiatrist or regular physician. Although the most common cause of heel pain is plantar fasciitis, there are other causes. Additional, more aggressive, treatments may be needed. Only your doctor can guide you through this process.There are so many products, how do I know which is best?I started this web site precisely because I see so many inferior products available to my patients. These products come from the "mall" stores and from mail-order catalogs. The people who run these businesses have no medical training whatsoever, and often need to change business names after several years because of their poor reputation.Superfeet composite orthotics are designed by a professional podiatric orthotic lab and are used by practicing doctors such as myself. I recommend these devices every day in my practice. How can I find out more about foot health and orthotics?The following websites have excellent information:American Podiatric Medical Association American College of Foot and Ankle Surgeons Northwest Podiatric Laboratories Superfeet Do you keep my information private?Yes. I value your privacy. I do not sell lists and do not track you as you visit this site.How do you ship the items?UPS. Delivery times range from three to seven days.Sales TaxOrthotics shipped within Washington State are subject to 8.8% sales tax. If for some reason sales tax was not charged and they were shipped within Washington State, we reserve the right to charge your credit card the appropriate amount.Do you bill insurance companies?I do not bill insurance companies nor do I process any insurance forms. You can check with your medical insurance company if this type of orthotic is covered and what is necessary to process your claim. Typically you will need your invoice and the appropriate code, which we can supply if needed.Can I return them?Yes.Our Return Policy We will accept returns of products sold on
this website. How to return an itemAll orthotics must be in excellent, as-new condition. It is fine to try them on, wear them around the house or to the office to see how they fit. Wearing them to the point that they show signs of use is not OK. If you have a problem with the quality, contact us and we can help you with the manufacturer's 30-day quality warranty.All orthotics must be in their original packaging with instructions. You must contact us within 15 days from time of purchase, or 30 days if outside the continental United States, to get a Product Return Number. Contact us by email for that number. Once you receive the Product Return Number, please ship to us using UPS or Federal Express ground so it can be insured. Yu can insure up to $100 without an additional charge. Send your return to: Kirkland Foot Orthotics 12556 120th Ave NE #290 Kirkland WA 98034 The orthotics must be received within 10 days of issuing the Product Return Number if in the U.S., or 20 days if international. Refusal of the return request could occur if we do not receive the orthotics within that timeframe. Once the orthotics have been received and inspected to be in as-new condition, a refund to your credit card will be issued. This can take one to two weeks for the credit card companies to process. The refund is the price of the product plus tax, if applicable, minus a 15% restocking fee. The shipping charges to you and back to us are non-refundable. If the orthotics are not in good condition, we will contact you to discuss options. If you are sending the orthotics back because you need a different size, exchanging them for different product or because of an obvious product defect, we will pay for shipping the new product back to you. Please limit your exchanges to one trade. Above all I want you to have a pleasant shopping experience. If for whatever reason they need to be returned, please follow these instructions. Thank you! |
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Home Page About Plantar Fasciitis/Heel Pain Choose Your Orthotics Wearing Your Orthotics FAQs Place Your Order Site Map This site and the information provided is for informational purposes only. Neither it nor the products sold here are designed to diagnose, treat or cure any problem. Contact your physician for further information, diagnosis, testing, treatment or advice on how to use the information or products contained in this site. Copyright© 2004 Kirkland Foot Orthotics Superfeet® is a registered trademarks of Superfeet Worldwide, LLC. , Dressette®, and Internal Balancing Systems™ are registered trademarks of Northwest Podiatric Laboratory, Inc. Images in this website are provided courtesy of Superfeet Worldwide, LLC, A.D.A.M., and Northwest Podiatric Laboratory, Inc. This website was developed by Benn Design. |
